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Delivery
We operate on a first-come, first-served basis as time slots are limited. Deliveries can be scheduled up to 12 months in advance. We recommend finalizing as soon as possible to reserve your desired time slot. Delivery and setup times are not guaranteed. A delivery or setup should be scheduled prior to the start of your event. Deliveries and setups may arrive anytime within the chosen time frame. Rerouting or rescheduling delivery or setup is subject to availability and may incur an additional delivery or setup charge. Schedule your delivery at the checkout by entering your delivery date and time. All deliveries are made in a 4-hour window and arrive inflated, weighted, assembled

Orders placed after 11am are only for next day delivery and can take up to 24hrs to be delivered. Enter the allotted date selected by you on our website shopping cart in the box “ADD A NOTE TO YOUR ORDER”. Someone will contact you to confirm the date & time of delivery.

Cancellation
Free cancellation within 5 days before the scheduled delivery date. After this time, all orders are final and non-refundable.